BilliardEx Pool Tables | Return Policy

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Return Policy

GENERAL POLICIES

BilliardEx Pool Table Return Policy
Your pool table, fully-crated weighs close to 1000 pounds. Shipping something as big and heavy as a pool table is very expensive and represents a significant portion of the cost of your investment. The cost of returning a billiard table is not much less than the cost of the table itself. The cost to return a pool table in its original condition and in its original packaging is $1184. Only pool tables that are palletized, banded and shrunk wrap with all boxes in tact and the slate fully crated will be considered for return. All sales are final from the time of purchase. There will be no full refunds; all refunds are subject to the return fee of $1184. Please evaluate issues such as personal finances, space requirements, family issues and other peripheral issues before purchasing a pool table.

*Due to higher labor costs for delivery, there are specific zip codes (in the New York City/Long Island NY area and the Boston MA area) that carry a $250 delivery surcharge. We do all we can do keep our shipping costs down. If you are in one of the specified zip codes, we will contact to try to arrange an alternative delivery if possible.